Privacy Policy

Introduction

(a) Website Owner. Low FODMAP Meals, Inc. (the "Company," "we," or "us") is the owner of this website ("Website"). The Company can be contacted at info@lowfodmapmeals.com. This online privacy notice discloses our information practices for this Website, including what type of personal identifiable information is requested in order to make a purchase, how the information is used, and with whom the information is shared.

(b) Website Visits. In general, you can visit the Website without disclosing or revealing any personal information. We may collect certain information from visitors, including, but not limited to, the home server domain name, e-mail address, type of computer and web browser, what pages visitors accessed, and limited information about search requests. This information is used to solve technical problems and to calculate overall usage statistics.

(c) Website Transactions. We will need personal information regarding a customer or a prospective customer. For example, to process an order or provide a subscription, we need to know a customer's name, delivery address, e-mail address, and credit card details.

Personal Information That May Be Collected

(a) Identifying Information. In order to make a purchase or to access designated subscriber services, we will request a user to provide certain personal identifying information, which may include: name, delivery address, e-mail address, telephone number, method of payment, and, if applicable, credit card number. We may request additional information necessary to establish and maintain a customer's account.

(b) Service Quality Monitoring. Some Website transactions may require a customer to telephone us, or us to call the customer. We will not contact you by telephone without your prior consent, except to confirm an order placed online and/or to inform a customer of the status of such order. Customers should be aware that we may monitor, and in some cases record, such calls for staff training or quality assurance purposes.

(c) Information from Children. We do not collect or maintain information from users actually known to be under the age of 18, and no part of our Website is structured to attract anyone under the age of 18.

(d) Lost or Stolen Information. If a customer's credit card and/or password is lost or stolen, the customer should promptly update its records with a new credit card and/or password.

(e) Links to Other Websites. The Website may contain links to other websites. We are not responsible for the privacy practices or the content of those other websites.

Uses Made of the Information

(a) Limited Uses Identified. Without customer's prior consent, we will not use your personal identifiable information for any purpose other than that for which it is submitted. We use personal identifiable information to fulfill orders and subscriptions, reply to inquiries, handle complaints, provide operational notices and in program record-keeping. We also process billing and business requests related to our products and services.

(b) Marketing Uses. Unless a customer opts out, we reserve the right to provide the customer with information about our Website, products, and services, and related information in which the customer has indicated an interest.

(c) Stored Information Uses. The Company stores and retains the information provided by customers. This information is used to compile a customer's purchase history in order to enable us to recommend products, services, or special offers that would be of interest to a customer; to support customer interaction with the Website; to deliver customer purchases; and/or to contact customers about other Company services and products.

(d) Online Advertising. Some companies that help us deliver interactive online advertising, such as banner ads, may collect and use information about our customers to help us better understand the types of advertising or promotions that are most appealing to our customers. After it is collected, the information is aggregated so it is not identifiable to a specific individual.

Disclosure of the Information

(a) Within Corporate Organization. We share your personal information within our corporate organization.

(b) Mergers and Acquisitions. For the purpose of developing and expanding its business, we may share, rent, sell or buy business assets. In such transactions, customer information is generally one of the transferred business assets. Also, in the event we are acquired, customer information will be one of the transferred assets.

(c) Agents. The Company employs or engages other companies and individuals to perform business functions on behalf of it. These persons are provided with personal identifying information required to perform their functions, but are prohibited by contract from using the information for other purposes. These persons engage in a variety of functions which include, but are not limited to, fulfilling orders, delivering packages, removing repetitive information from customer lists, analyzing data, providing marketing assistance, processing credit card payments and providing customer services.

(d) Marketing Analysis by Third Parties. We reserve the right to disclose to third parties personal information about customers for marketing analysis; however, any information disclosed will be in the form of aggregate data that does not describe or identify an individual customer.

(e) Disclosure to Governmental Authorities. Under certain circumstances, personal information may be subject to disclosure pursuant to a judicial or other government subpoenas, warrants or orders.

Use of Computer Tracking Technologies

(a) No Tracking of Personal Information. The Website is not set up to track, collect or distribute personal information not entered by visitors. Our site logs do generate certain kinds of non-identifying site usage data, such as the number of hits and visits to our sites. This information is used for internal purposes by technical support staff to provide better services to the public and may also be provided to others, but the statistics contain no personal information and cannot be used to gather such information.

(b) Use of Cookies. The Company, or its third party vendors, collects non-identifiable and personal information through the use of various technologies, including "cookies". Cookies may be sent by the Company or its third-party vendors. Customers can set their browsers to notify customers before a cookie is received, giving an opportunity to decide whether to accept the cookie. Customers may also set their browser to turn off cookies; however, some Website features may not then work properly.

(c) Collection of Non-Identifiable Information. We may collect non-identifiable information from user visits to the Website in order to provide better customer service. Examples of such collecting include: traffic analysis, such as tracking of the domains from which users visit, or tracking numbers of visitors; measuring visitor activity on the Website; Website and system administration; user analysis; and business decision making. The Company or its contractors may use this data to analyze trends and statistics.

(d) Collection of Personal Information. We collect personal identifying information from customers during a transaction. We may extract some personally identifying information about that transaction in a non-identifiable format and combine it with other non-identifiable information, such as clickstream data. This information is used and analyzed only at an aggregate level (not at an individual level) to help us understand trends and patterns. This information is not reviewed at an individual level.

Information Security

(a) Commitment to Online Security. The Company employs physical, electronic and managerial procedures to safeguard the security and integrity of personal information. Billing and payment data is encrypted whenever transmitted or received online. Personal information is accessible only by staff designated to handle online requests or complaints.

(b) No Liability for Acts of Third Parties. We will exercise all reasonable efforts to safeguard the confidentiality of customer personal information. However, transmissions protected by industry standard security technology and implemented by human beings cannot be made absolutely secure. Consequently, we will not be liable for unauthorized disclosure of personal information due to no fault of ours including, but not limited to, errors in transmission and unauthorized acts of third parties.

Privacy Policy Changes

The Company reserves the right to change its privacy policy statement at any time. A notice of any material change will be posted on the Website prior to the implementation of such change.

Access Rights to Data

(a) Information Maintained by Us. Upon a customer's request, we will provide a reasonable description of that customer's personally identifiable information that we maintain. We can be contacted by e-mail at info@lowfodmapmeals.com.

(b) Corrections and Changes to Personal Information. Help us keep customer personal information accurate. If your personal information changes, or if you note an error upon review of your information that we have on file, please promptly e-mail us or update your customer profile with the new or correct information.

Accountability

(a) Questions, Problems and Complaints. If you have a question about this policy statement, or a complaint about our compliance with this privacy policy, you may contact us by e-mail at info@lowfodmapmeals.com.

(b) Terms of Use. If you choose to make a purchase or subscribe to our services, your action is hereby deemed acceptance of our practices described in this policy statement. Any dispute over privacy between you and the Company is subject to the provisions of this notice and to our Terms of Use, which is hereby incorporated herein and which can be read at www.lowfodmapmeals.com.